Keeping Your Team Productive During IT Outages: Tips for In-Office and Remote Work

Facing an IT email or connectivity outage can be challenging, disrupting your team's workflow and productivity. However, with the right strategies, you can keep your team engaged and productive, whether they're in the office or working remotely.

1. Communication and Updates:
Keep your team informed about the outage and any updates. Use alternative communication channels such as phone calls, messaging apps, or internal communication platforms to stay connected.

2. Task Prioritization:
Encourage team members to prioritize tasks that don't require internet connectivity. This could include brainstorming sessions, planning future projects, or organizing workspaces.

3. Training and Skill Development:
Use the downtime to offer training sessions or professional development opportunities. This could include online courses, webinars, or skill-building exercises.

4. What Not to Do or Say to Your Boss:
During an IT outage, it's important for team members to remain professional and avoid certain behaviors that could be detrimental to their relationship with their boss. 

Here are some things to avoid:
- Don't complain excessively about the outage or the impact on your work.

- Avoid making demands or placing blame on IT or management for the outage.

- Refrain from spreading rumors or misinformation about the cause of the outage.

- Do not use the outage as an excuse to avoid work or slack off.

By following these tips, your team can stay productive and maintain a positive working relationship with their boss during IT outages.